Yieldrise · SPTFR Solutions (Pty) Ltd

Delete your Yieldrise account

You can delete your account and its data at any time, from the app or by email. Deletion is permanent and cannot be undone.

Delete it in the app

  1. 1Open Yieldrise and sign in.
  2. 2Go to Settings and scroll to the bottom.
  3. 3Tap Delete account and enter your password.
  4. 4Confirm with Delete account. Your data is deleted straight away.

Can’t sign in? Ask us by email

Email support@yieldrise.co.za from the address on your account, with the subject “Delete my account”. We will confirm the request with you and delete the account within 7 days.

Cancel your subscription separately

Deleting your account does not cancel a subscription, because the store bills it. On Android, open the Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions. On iPhone, open Settings, tap your name, then Subscriptions.

What is deleted

  • Your account: email address and password
  • Your profile, settings and subscription status
  • Every deal you have saved, with all its figures and property addresses
  • Every photo you have attached to a deal
  • Your AI analysis usage records and saved nearby-places lookups

What is kept, and for how long

  • Purchase records held by Google Play or the App Store

    Your subscription and payment history stay with the store, under its own policies. We never hold your payment details.

  • Subscription records held by RevenueCat

    A pseudonymous subscriber identifier and its purchase history, kept for billing, refund and tax records.

  • Usage analytics already collected

    Events recorded by PostHog before you deleted your account are not removed automatically. Email us and we will delete them.

  • Database backups

    Our hosting provider's backups may hold a copy for up to 7 days, after which it is overwritten.

Yieldrise is operated by SPTFR Solutions (Pty) Ltd, South Africa · Privacy Policy · Support